FAQ

Products

How does the Lip Plumper work?

Its blend of ginger extract and hydrating actives gently boosts micro-circulation for visibly fuller lips in about 3 minutes. The warm tingle is normal and fades quickly. The effect lasts 4–5 hours; reapply up to 3 times a day.

How long does the Lip Stain last?

Up to 8 hours of transfer-proof velvet color. It sets in about 60 seconds and fades evenly. It removes easily with an oil-based makeup remover.

Which Lip Stain shade should I choose?

Nude: a creamy cacao nude — an iconic shade, warm and gourmand. Cherry is a rosy mauve with fruity depth, for a fresher, brighter look. Can't choose? The 1+1 offer lets you take both.

Are your products vegan?

Yes — 100% vegan and cruelty-free, dermatologically tested, and formulated to European cosmetic safety standards. No parabens.

Can I use both products together?

Absolutely — it's our favorite combo. Apply the Lip Stain first, let it set, then top with the Lip Plumper for volume and gloss.

Offers & payment

How do the exclusive offers work?

The bundle you select on the product page is added to your cart, and the free item is deducted automatically at checkout. No code needed.

Which payment methods do you accept?

All major cards and the express payment methods shown at checkout. Payments are fully secured by our payment providers.

Shipping & returns

When will my order ship?

Orders are prepared within 24 business hours. You'll receive a tracking link by email as soon as your parcel ships.

How much is shipping?

Free worldwide shipping on orders over €50. Below that, the exact cost is calculated at checkout based on your destination.

What is your return policy?

You have 14 days to change your mind, plus our 30-day money-back guarantee: if you're not in love with your products, contact us for a refund. See our Terms of Service for details.

Still need help?

Write to us via the contact page — we answer Monday to Friday, usually within 24 hours.